If your question is not answered here, do not
hesitate to contact us.
Unaccompanied Minor (8-11 years old)
Sorry. The Unaccompanied Minor(UM) service is not used.
Pets in the baggage compartment
Please refer to our PET SERVICE regulation
Pregnant woman on board
Women who are having a healthy, normal pregnancy are free to come and go as they please.
However, doctors recommend women don’t fly before their a week of delivery. We may require a note written in English from a physician in order to allow woman on board.
※ It is strongly recommended that you avoid flying after their 32th week of pregnancy for both your health.
Check in is available 2 h 30m before departure/ Close time be 50m before departure, and it should be done minimum 50 minutes before departure.