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FAQ

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Unaccompanied Minor (8-11 years old)

A

Sorry. The Unaccompanied Minor(UM) service is not used.

Pets in the baggage compartment

A

Please refer to our PET SERVICE regulation

Pregnant woman on board

A

Women who are having a healthy, normal pregnancy are free to come and go as they please.
However, doctors recommend women don’t fly before their a week of delivery. We may require a note written in English from a physician in order to allow woman on board.
※ It is strongly recommended that you avoid flying after their 34th week of pregnancy for both your health.

Check in

A

Check in is available 2 h 30m before departure/ Close time be 50m before departure, and it should be done minimum 50 minutes before departure.