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Passengers with Pets

Passengers who wish to travel with their pets should make a booking in advance through Reservations at least 48 hours prior to the flight’s departure.

Animals that can be transported

Dogs

Cats

Additional information

1. Approval for transport

Please call Reservations at least 48 hours before departure to seek approval for transport.

2. Check rules concerning what is allowed on the flight

When bringing the pets into the cabin
  • Maximum weight allowance, including the container, is 7kg.
  • Only containers up to 38cm in width and 22cm in length should be used. The container should be 23cm or less tall (in case of a hard container) and 26cm or less tall (in case of a soft container) and should be under 23cm tall when pressed from the top.
  • It must be stored beneath the seat in front.
  • For each passenger, up to one pet is allowed on board.
  • The pets must be at least 8 weeks old to be transported via flight.
  • The pets are prohibited from being taken out of their cage or carrier during the flight.
When the pets are checked into the cargo compartment
  • Maximum weight allowance, including the container, is 45kg.
  • The maximum sum of the three sides (i.e. length, width, height) is 285cm, with the maximum height of the carrier being 84cm. The carrier must be made of a hard material.
  • Only pets aged 16 weeks or older can be transported in the cargo compartment.
  • Dogs with short noses are prone to health issues when exposed to stress or extreme heat, and as such, cannot be transported in the cargo compartment.
  • Ferocious dogs as classified under the Enforcement Decree of the Animal Protection Act or pets that show aggression cannot be transported in the cargo compartment.

3. Preparation of documents

Please check whether your pets can be brought into the country or region and what the quarantine requirements are.
Details of the rules of each country/region can be viewed at the Animal and Plant Quarantine Agency.

Please prepare a total of 2 copies of the documents (1 original copy and 1 copy)
Original copy- To be kept by the passenger / Copy - To the airline.

Information on fares

Fares for pets are charged separately from free check-in baggage. The fares are based on one-way trips.

Routes ~32kg or less
(including Cage)
Over 32kg and up to 45kg
(including Cage)
One way 190USD 230USD
Short-nosed breeds cannot be transported in the cargo compartment

Note

  • If the request is made without booking and less than 48 hours before the departure, you may not be able to travel.
  • Restrictions vary according to different routes.
  • Paid upgrades may not be available at the airport.
  • For customers with animal allergies or sensitivities, please inform our staff and cooperate with their instructions during the boarding process.
  • Please note that you will not be able to sit in emergency exit seats if you are traveling with a pet, and even if you reserved a seat in advance, the seats may be subject to change.
  • Please note that the transportation of pets may be prohibited according to the regulations of the destination country. In such cases, any costs associated with the return of the pet will be the responsibility of the accompanying passenger.
  • Transportation may be refused if the animals bark or make noise at the time of check-in or on board the aircraft to make other passengers uncomfortable.
  • Responsibility for the handling of the animals lies with the owner and we are not responsible for the death or diseases.
  • Details concerning the container may be found at IATA Traveler*s Pet Corner

Pets Transportation Restrictions

The following fighting breeds of dogs or mixed breeds of such will not be Accepted for carriage:

Restricted Dog Breeds Pit Bull Terrier including: American Pit Bull Terrier, American Pit Bull, Staffordshire Bull Terrier, - American Staffordshire Terrier
American Bully Fila Brasileiro, Japanese Tosa, Dogo Argentino
Mastiffs (Neapolitan Mastiff, Tibetan Mastiff, Bull Mastiff, Cane Corso, Dogue de Bordeaux)
Snub-nosed dogs Affenpinscher, Boston Terrier, Boxer, Brussels Griffin, Bull Terrier, Chinese Pug, Dutch Pug, English Bulldogs, English Toy Spaniel, French Bulldogs, Japanese Chin, Japanese Pug, Lhasa Apso, Pekinese, Pug, Shih Tzu, Tibetan Spaniel
Snub-nosed Cats British Shorthair, Burmese, Exotic, Himalayans, Persians, Scottish Fold
  • Short-nosed dogs and cats are by nature less able to adapt to temperatures higher than 21℃ (70℉), and is predisposed to obstructed airways, which may be fatal
  • Short-nosed dogs and cats traveling as checked baggage must satisfy the following conditions
  • Transportation time (total travel time, including time on the ground during transfers) may not exceed 5 hours.
  • Stations enrooted within total transportation time under 5 hours that comply with standard transportation temperature restrictions are facilities that may handle the transportation of short-nosed dogs and cats as checked baggage.
  • Other facilities may not handle the transportation of such pets as checked baggage.