How to Change

Fare differences and change policies may vary according to the place of purchase.
Tickets purchased on the Sky Angkor airlines website can be changed through the Sky Angkor airlines website or Service Center.
Please contact the place of purchase for tickets through travel agencies or other airlines.
The itinerary and the ancillary services will be also cancelled when refunding a ticket.

Terms and Conditions

• Ticket changes are subject to the fare rules of your ticket. Find out how to check fare rules.
• Fare rules can be checked on the e-ticket itinerary (itinerary & receipt).
• For tickets purchased through the Sky Angkor airlines website, you can check the change policy, fare difference, and other details by changing your reservation.

Fees for changing the spelling of the passenger’s name.

01

Changes to the spelling of the passenger’s name can only be made through Reservations or at the airport. A change fee will be charged.

02

Changing the passenger to another person is not allowed.

03

Cases where fees for changing the spelling of the name is waived

• The surname and given name have been entered in the wrong order
• The passenger’s name has been officially changed and documents proving such(government-issued registry certificate and ID card) have been submitted

Note

• In the case of a no-show, the flight ticket cancellation fee and penalty are both charged. Airport tax on flight tickets not used can be refunded.
• The fees are per passenger per one-way flight.
• Changes/cancellations may be requested up to one hour before departure.
• Only change and Refund fee will be waived. If you change or cancel your reservation by 23:59 on the initial booking date.
• Rules for refunds or cancellations of flight tickets may vary according to the place of purchase. Please inquire about the place of purchase.
• The same fees and penalties are applied to adults and children. Infants who had not been designated a separate seat will not be charged fees or penalties.
• The difference in the flight ticket due to a change in dates must be paid in addition to the other fee.
• For roundtrip tickets, if the departure flight ticket is not used (no-show), the entire itinerary is automatically cancelled. (The return flight is also cancelled)
• Roundtrip flight tickets must be changed or used in the order of the original itinerary. (The tickets cannot be used in the reverse order)
• For roundtrip flight tickets that haven’t been used (before the day of departure) only the roundtrip itinerary can be cancelled. (Partial cancellations are not allowed)
• If you wish to cancel the return flight (before departure) of a roundtrip ticket after using the ticket for the first departure flight, please contact Reservations.